Account Director
London, England, United Kingdom

Hogarth Worldwide is the world’s leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world’s most famous brands.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

What does an Account Director do at Hogarth? 
The Account Director (AD) will support the Global Lead on a prestigious technology client for. They play an active role in running the team operations, and supports the team in the execution of world-class marketing communications. As the regional Client’s central point-of-contact, the AD holds overall responsibility for the relationship while ensuring Hogarth teams are engaged and motivated to perform. The role is very operational and will also require someone who has demonstrable experience working under pressure. Possessing strong problem-solving skills and a keen eye for detail are critical factors for success in the role. 

Reporting lines and key stakeholders: 

  • Client management 
  • Possesses a strong understanding of and consistently delivers against all contractual obligations, commercial arrangements, KPIs and SLAs with the Client 
  • Operational planning and reviews •Lead by example, embracing the Hogarth values through interactions with the immediate team, broader teams and management•Provides a link into Global activity, representing the region and ensuring alignment 
  • Conflict resolution 
  • Resource Management 
  • Works with senior management to ensure teams are engaged and motivated to perform 
  • Assists in recruiting and staffing 
  • Plans and coordinates training/on-boarding for incoming and existing teams 
  • Conducts and manages performance appraisal 
  • Work with the leadership team to instil the Hogarth values and build the Hogarth culture
  • Assists with one-on-one management / mentoring 
  • Ongoing engagement with key bench staff 
  • Point of escalation for Hogarth internal teams 
  • Supports the Global Lead with Finance Management and business growth 
  • Supports regional affiliate agreements 
  • Quarterly budget planning, re-forecast. reconciliation and analysis 
  • Monitors budget utilisation across teams and flag issues internally 
  • Monitors financial health to ensure the account’s sustainability 
  • Manages resourcing across teams by monitoring utilisation and productivity 
  • Ensures full compliance with all financial procedures and policies 
  • Manages and maintains a continual focus on cost and revenue 
  • Meets/exceeds KPI targets 

Requirements

  • Significant client services experience with a solid account management background from within a creative production environment
  • Experience in budgeting and forecasting 
  • Focus on continuous improvements, delivering excellent quality and high levels of customer service 
  • Agency experience managing international clients in multiple markets with multiple stakeholders 
  • Experience of running an account team including resource planning 
  • Experience in the language industry desired •Prior people management experience 
  • Negotiation skills 
  • Problem solver 
  • Good networking skills 
  • High level of organisation and attention to detail 
  • Self-starter and self-motivated 
  • Strong English speaking and writing skills are essential 

Diversity and Inclusion

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.
Please contact [email protected] if you need the job advert or form in another format.

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At Hogarth, we are an equal opportunities employer.  We believe in creating a dynamic work environment that values diversity, equity and inclusion.  We strive to recruit from a diverse slate of candidates and foster an environment which provides the right conditions for long term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, genetic information, sexual orientation and physical or mental disability. 

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