20-Mar-2023 Account Director - Localisation
London, England, United Kingdom

Hogarth Worldwide is the world’s leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world’s most famous brands.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

What does an Account Director do at Hogarth?

As an Account Director you are a leader within the Client Services Department and are pivotal to the smooth running of the business. Our account handlers are responsible for client relationships, managing the team, building relationships with stakeholders and delivering against budgets and workflows.

The successful candidate should have a proven track record within Transcreation and Localisation, have knowledge of industry best-practice and have a strong commercial acumen.

  • Overall responsibility for managing an account team of Senior Account Managers and Transcreation Account Managers
  • Build relationships with key stakeholders, manage perceptions and expectations
  • Proven ability to plan for large-volume transcreation and localisation campaigns, and ability to allocate and supervise resources during the projects lifecycle
  • Be able to coordinate and support other Hogarth localisation hubs during the campaign localisation process
  • Be the main point of escalations for the internal Hogarth team, HQ clients and local markets
  • Liaise with Localisation Print Production/Broadcast team on specified client requirements and resolve client issues/complaints to the satisfaction of main stakeholders
  • Coach and develop team in their role to ensure success through their personal development plan
  • Develop a deep understanding of the contractual obligations, commercial arrangements and SLAs
  • Understand how client, agency, and Hogarth relationships interact
  • Proven ability to make informed decisions and problem-solve based on sound knowledge
  • Capability of working under pressure and to tight deadlines

Reporting lines and key stakeholders

This role reports to the Programme Director/Business Director.

You will work closely with Digital, Production and Accounts localisation teams.

Requirements

  • Strong Transcreation and Localisation knowledge
  • Knowledge from working in a TV, print, or digital localisation role
  • Experience with large-volume localisation campaigns for premium brands
  • Great operational, organisation and coordination skills
  • Prior people management experience
  • Experience of budgeting and forecasting
  • Understanding of financial compliance procedures
  • Experience of running an account team including resource planning
  • Sound technical understanding of client requirements
  • Commercial acumen
  • Negotiation skills
  • Problem solver
  • Good networking skills

#LI-BS2

#LI-Hybrid

Diversity and Inclusion

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.
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At Hogarth, we are an equal opportunities employer.  We believe in creating a dynamic work environment that values diversity, equity and inclusion.  We strive to recruit from a diverse slate of candidates and foster an environment which provides the right conditions for long term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, genetic information, sexual orientation and physical or mental disability. 

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