Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

The Role:

We are currently seeking an Account Manager who can continue to build a solid, mutually beneficial relationship with the Client You are required to deliver against the high standards whilst seeking to grow the business. As the Account Manager you will be the main point of contact, dealing with Clients in end markets around the world.

The successful candidate will need to understand how a Studio works, work directly with all team members (managers, artworkers, QC, translation and hubs) to deliver artwork projects on time and on budget. Working on a daily basis with studio hubs around the world.

Key Responsibilities: 

Manage all aspects of Next Generation Products (NGP) campaigns including but not limited to the following:

• Flagging and discussing errors in the brief with the NGP contract, potential issues in terms of creative, branding and language consistency and potential logistical issues.
• Responsible for all campaign actions on eGraphics (NGP’s job management system) and eGraphics Library
• Jobline and resource planning
• Reporting any problems and escalating any deviations or issues with the brief
• Day to day contact for NGP stakeholders and Hogarth internal departments. Yielding queries about job status and process. Liasing with Hogarth translation department, UK studio/hub studios and QC
• Point of contact for requests falling outside of print projects. Including advance project planning (costs, timings), process development, NGP and new starters
• Responsible for financials on all jobs. Generating and managing estimates and project reconciliation and invoicing
• Responsible for the management of the hubs and overall delivery of quality, consistency and timeline

Key Responsibilities: Project Manager

• Day to day contact for Hogarth internal departments, responding to studio-specific information requests, artwork set up queries, detailed/specific timing information and style and consistency queries
• Ensuring delivery of campaigns are on schedule through identifying skills required for tasks, working with studio managers to allocate studio resource and managing and monitoring timelines and deadlines
• Set realistic client expectations based on progress of work through the studio
• Proactively follow-up with Hogarth deparments and interrogate delays
• Highlight and escalate quality control issues
• Input areas for improvement of workflow and processes
• Overall coorindation of the hubs

Requirements:

• Strong client management skills are essential
• Experience in a fast-paced working environment
• An established Account Manager with a proven track record of managing multi-faceted campaigns within the budget and timeline
• Ideally will have packaging experience
• Understands the workings of a print based studio. Taking the brief from the client through to supplying files to printers
• Strong attention to detail
• Fluent in Word, Excel and Powerpoint

 #LI-HYBRID #LI-DK1, #LI-Hybrid

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact [email protected] if you need the job advert or form in another format.

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